Web Contact Us Integration

You can enable your users to request for support through your website.

How do I integrate?

  • 1 Login to Desk360 and click "Product & Channels".
  • 2 Add your product by going to the "Product & Channels" page and clicking "Create Product".
  • 3 Go to the settings of the product you want to integrate and click "Edit Channel".
  • 4 Go to “Web Contact Us Integration” and click on “Snippet Code Copy”. Paste source codes to the contact form on your web page.
  • Since the form is designed with Bootstrap, it will be fully compatible with websites in which you use this framework.
  • You can add CSS or JS refinements to every element of the form you wish to customize.
  • Note: Please do not make any changes on hidden input field. A custom token is created for your product.